At Kidroop, your satisfaction is our priority. We want you to love every purchase — but if something isn’t quite right, we’re here to help.

🛍️ Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused, unworn, and in its original packaging
  • Proof of purchase (order number or receipt) must be provided
  • Return requests must be approved by our support team before shipping the item back

Please note:
Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.


💸 Refund Policy

Once we receive and inspect the returned item(s), we will issue a refund within 10 business days.

  • Refunds are issued to the original payment method
  • You will receive a confirmation email once your refund has been processed

If your return does not meet the conditions listed above, we reserve the right to deny the refund or issue a partial refund.


❌ Non-Returnable Items

The following items are not eligible for return or refund:

  • Products marked as final sale
  • Items damaged due to misuse or wear and tear
  • Opened collectibles or figures removed from original packaging

🚚 Return Shipping Labels

Need help with your return?
You can purchase a return shipping label through our customer service. Contact us with your order number and the reason for return, and we’ll guide you through the process.